Beyond the Contract: The Rise of the “Concierge” Letting Agent in Surrey’s New Regulatory Era
If your agent is still just collecting rent and filing gas certificates, they’re living in 2022. As of May 2026, the Renters’ Rights Act is no longer “new.” It is embedded. The dust has settled. Section 21 is gone. Compliance frameworks are tighter. Tenants are more informed. So here is the uncomfortable truth: compliance is…